Heritage Park Rehab & Skilled Nursing is a care facility situated in Jamestown, New York, offering a range of skilled nursing services and rehabilitation programs. The facility, certified by Medicare and Medicaid and participating in Medicare since January 1, 1967, accommodates 141 residents. Known for its comprehensive rehabilitation services, the facility provides excellent physical, occupational, and speech therapy, both on an inpatient and outpatient basis. The facility also emphasizes medication management and offers both resident and family counseling. Heritage Park hosts various clubs and communities to enhance the social engagement of residents.
Despite the facility's structured offerings, reviews from residents and their families indicate significant concerns regarding the quality of care and staff conduct. Accounts of neglect and inconsistent adherence to healthcare protocols, particularly in infection control and patient handling, have been noted. Some reviews describe instances of unprofessional behavior, such as inattentiveness and verbal abuse towards dementia patients. The facility has also faced criticism regarding hygiene and upkeep, which could impact the overall living conditions for residents. Amidst these concerns, there are occasional reports of compassionate and understanding care, indicating sporadic positive experiences. Current reviews suggest challenges with staff sufficiency and management, affecting the consistency of care quality and professionalism. Despite these issues, the facility maintains its commitment to providing personalized care plans and a supportive environment for both short-term and long-term residents.
Costs at this community start at $1,900 and range up to $9,125. The average price in the community is $9,125, which is more than the average price in the area of $6,203. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.