Hiawatha Care Center, located in Hiawatha, Iowa, is a nursing home certified by both Medicare and Medicaid, and has been a Medicare participant since April 1, 2004. The facility accommodates 101 residents at its location, offering a range of services and amenities designed to support the varied needs of its occupants. Among the services provided are nursing care, speech therapy, occupational therapy, and physical therapy, ensuring residents receive comprehensive medical support. The Care Center also facilitates a number of clubs and community activities, allowing residents to engage socially and stay active within their community. For convenience, the facility offers laundry and dry cleaning services, and additional amenities include a barber/beauty salon, enhancing the personal care options available to residents. Spiritual needs are also considered, with Catholic services available within the facility. Hiawatha Care Center maintains an environment where family involvement is encouraged through resident and family counseling services.
Resident and family reviews present a mixed picture of the facility. Positive feedback highlights the clean environment, caring staff, and diverse activities for residents, with several family members noting the compassion shown by staff during challenging times, such as the COVID-19 pandemic. Staff longevity and a sense of being part of a supportive team are also mentioned by some long-standing employees. Conversely, reviews also indicate several areas of concern, including issues with management practices like employee treatment, transparency, and favoritism. Criticisms extend to some aspects of resident care, such as long wait times for assistance, understaffing, inconsistent professionalism, and dissatisfaction with the quality of food. These reviews suggest that while certain elements of the facility's offering are well-regarded, there are inconsistencies in management practices and service delivery that impact resident and staff experiences.
Costs at this community start at $5,445 and range up to $6,281. The average price in the community is $5,863, which is more than the average price in the area of $4,897. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.