Highland Acres Nursing And Rehabilitation Center, situated in the quaint town of Lumberton, North Carolina, is primarily dedicated to providing comprehensive nursing home care. Nestled amidst the natural beauty of North Carolina, the facility aims to offer a nurturing environment for its residents. The center is equipped with a range of amenities designed to enhance the quality of life for its residents. Among these amenities are comfortable common areas that encourage social interaction and a sense of community, as well as outdoor spaces that allow residents to enjoy fresh air and nature.
The center is staffed by a team of dedicated professionals who strive to create a supportive and caring atmosphere. Staff members often highlight the positive work environment fostered by the leadership of Mrs. Syreeta, the facility's administrator. Her commitment to effective management is reflected in the supportive atmosphere among staff, contributing to a focus on resident care. However, the facility has faced challenges, particularly concerning some family members' concerns over patient care and administrative practices. There have been reports of issues such as unsatisfactory hygiene conditions, understaffing, and the overuse of medication without adequate monitoring.
Despite these challenges, the center is taking steps to improve its caregiving quality. This includes addressing the criticisms related to neglect in patient needs and safety protocols, as well as improving management practices to reduce staff turnover. On the positive side, the quality of the facility's laundry services and management's responsiveness to complaints have been acknowledged by some, indicating areas where the center is performing well.
Highland Acres recognizes the importance of engaging activities in enhancing the residents' experience. The facility offers a variety of recreational and therapeutic activities designed to meet both physical and cognitive needs. These activities not only aim to engage residents but also foster a sense of belonging and purpose, contributing to overall well-being.
Accommodations at Highland Acres are designed to provide comfort and safety. Each resident's room is equipped with essential amenities to ensure a homely and secure environment. The facility is committed to continuously enhancing its services to ensure a high standard of care and to address any concerns that arise, striving to meet the needs of its residents and their families effectively.
Costs at this community start at $1,800 and range up to $6,083. The average price in the community is $3,942, which is less than the average price in the area of $4,433. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
