Highland Care Center, situated in Jamaica, New York, is a nursing home that caters to a variety of long-term and short-term patient care needs. Certified by Medicare and Medicaid since May 1, 1976, the facility currently accommodates 283 residents. Highland Care Center offers a range of skilled nursing services, including specialized short-term rehabilitation and comprehensive long-term care. Residents benefit from personalized care plans that incorporate physical, occupational, and speech therapy tailored to their specific requirements. The facility also fosters family involvement and support through resident and family counseling.
Reviews paint a nuanced picture of the facility, highlighting both strengths and areas for improvement. Positive feedback frequently notes the caring and attentive nature of staff members, with Derkys Torres often mentioned for her pleasant demeanor and attentiveness. Many residents and their families commend the rehabilitation team for their efficacy in assisting patients’ recovery processes. The clean environment, supportive nurses, and strong social networks are additional noteworthy aspects appreciated by occupants and their families. On the other hand, some feedback suggests the need for improvements in staffing levels and communication, citing incidents of delayed medication administration and poor phone response times. Additionally, some residents express dissatisfaction with certain staff behaviors and food quality. Despite these challenges, many families and residents express gratitude for the supportive care received at Highland Care Center, emphasizing the facility’s strengths in its rehabilitation and social activities.
Costs at this community start at $2,495 and range up to $13,581. The average price in the community is $8,038, which is less than the average price in the area of $8,376. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
