Highland Care Center of Redlands, located in Redlands, California, is a skilled nursing facility that provides a variety of healthcare services tailored to meet the needs of its residents. The center primarily offers nursing home care, which encompasses long-term residential care, short-term respite stays, and post-acute rehabilitation services. Certified by both Medicare and Medicaid, Highland Care Center has been participating in the Medicare program since December 31, 1971, ensuring compliance with national healthcare standards. The facility is equipped to cater to 73 occupants and emphasizes personalized care plans designed to improve the quality of life for the individuals it serves. A pivotal aspect of its approach includes offering resident and family counseling to support the overall well-being of its residents and their loved ones.
The care and medical support at Highland Care Center of Redlands include a dedicated focus on rehabilitation services, with patients reportedly benefiting from physical therapy programs. The facility's staff, including certified nursing assistants (CNAs), are highlighted for their professionalism and are instrumental in maintaining a structured activity program to enhance the residents' experience. While some families and residents have expressed contentment with the clean environment and friendly staff, others have reported concerns about neglect, delayed response times, and substandard living conditions. These complaints are compounded by accusations regarding the management's addressing of grievances and concerns about administrative conduct. Despite these mixed reviews, the facility continues to offer comprehensive care solutions, focusing on rehabilitation and long-term care needs within a regulated healthcare framework.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $5,859. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
