Highland Oaks Health Center is located in McConnelsville, Ohio, and provides a range of care services with a focus on nursing home care and assisted living. Designed to cater to both short-term and long-term care needs, the center specializes in developing personalized care plans tailored to individual residents. Highland Oaks is certified by Medicare and Medicaid and has been a participant since February 24, 1967, which underscores its long-standing commitment to healthcare compliance and quality.
The facility offers a comprehensive suite of medical support services, including 24-hour skilled nursing care, incontinence care, ambulatory care, and diabetes management. Highland Oaks also provides various therapies—physical, occupational, and speech—delivered by qualified professionals to enhance residents' mobility, communication, and daily living skills. Outpatient rehabilitation services are available, supported by partnerships like that with Saint Louis University Hospital. The center incorporates care innovations such as QuietCare and electronic medication administration records to improve monitoring and medication management. Highland Oaks attends to personal well-being through amenities like a barber/beauty salon, and it extends support through respite care and resident/family counseling services.
Despite its broad array of services, the reviews for Highland Oaks are mixed. Positive feedback highlights the staff's kindness, professionalism, and the supportive, family-like environment. Many reviewers commend the staff for their attentiveness and the welcoming atmosphere they foster for residents and families alike. However, there are significant concerns reported, particularly related to the Alzheimer's unit, where issues of unprofessional behavior, neglectful care, and breaches of privacy regulations have been noted. Some families have expressed concerns about improper hygiene practices and understaffing in the dementia unit. While the facility provides a range of care services and has received praise for its compassionate staff, these reports suggest areas where Highland Oaks could enhance resident safety and ensure consistent quality of care. With 84 current occupants, the center's efforts to address these issues can further support its mission of providing thorough and attentive care.
Costs at this community start at $2,760 and range up to $6,509. The average price in the community is $4,634, which is less than the average price in the area of $5,121. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
