Highland Pines Nursing Home, nestled in the heart of Longview, TX, offers a range of nursing home care services designed to meet the unique needs of its residents. Known for its commitment to fostering a supportive and compassionate environment, the facility receives praise for its dedicated staff, including notable team members like Kasey and Carla, who are often commended for their unwavering dedication, kindness, and professionalism. Their contributions greatly enhance the atmosphere, creating a warm and welcoming home for many residents.
Residents and their families appreciate the clean and inviting environment at Highland Pines, which is meticulously maintained to ensure a safe and pleasant living space. The facility's skilled therapy teams are highly regarded for their ability to facilitate successful rehabilitation experiences, helping residents regain strength and independence through personalized care plans and innovative therapy techniques. These teams employ a variety of evidence-based practices and state-of-the-art equipment to assist residents in achieving their rehabilitation goals.
Highland Pines offers a variety of amenities designed to enhance the quality of life for its residents. These include spacious common areas for socializing, beautifully landscaped outdoor spaces for relaxation, and a range of recreational activities that cater to different interests and abilities. Regularly scheduled events, such as arts and crafts sessions, music therapy, and group exercises, ensure that residents remain engaged and active, fostering a sense of community and belonging.
Accommodations at Highland Pines are thoughtfully designed to provide comfort and convenience. Residents can choose from a selection of private or semi-private rooms, each equipped with modern furnishings and amenities to meet their daily needs. The facility's dining services offer nutritious and delicious meals, catering to individual dietary requirements and preferences to promote overall well-being.
Despite its strengths, Highland Pines faces challenges related to understaffing, which have occasionally resulted in instances of neglectful care on certain floors. These issues have led to concerns about medication management and responsiveness to patient needs. Families have also reported difficulties with communication, indicating that their complaints and concerns about critical aspects of patient care are not always adequately addressed. These inconsistencies highlight areas where improvement is necessary to ensure consistent, high-quality care across the facility.
While Highland Pines demonstrates potential for excellence, addressing these challenges is essential to fully realize its capabilities as a premier nursing home in Longview. By focusing on staffing solutions and enhancing communication channels, the facility can work towards providing a consistently high standard of care that meets the expectations of residents and their families alike.
Costs at this community start at $3,000 and range up to $5,410. The average price in the community is $4,205, which is less than the average price in the area of $4,351. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
