Highland Rehabilitation and Nursing Center is located in Middletown, New York. This facility specializes in providing nursing home care to its residents, focusing on a range of medical and rehabilitation services in a residential setting. The center is equipped to deliver specialized therapies, including occupational therapy, physical therapy, and speech therapy, to support the holistic rehabilitation and healthcare needs of its residents.
Highland Rehabilitation and Nursing Center offers occupational therapy services designed to help residents maintain or regain skills necessary for daily living and working, aiming to enhance their overall independence and quality of life. In physical therapy, the facility focuses on helping residents improve mobility, strength, and physical functionality, whether recovering from surgery, injury, or managing chronic conditions. Speech therapy at Highland focuses on assisting residents with communication difficulties and swallowing disorders, working to improve speech clarity, comprehension, and, when necessary, safe dietary practices.
Despite these offerings, reviews of Highland Rehabilitation and Nursing Center have highlighted significant concerns regarding staff behavior and overall care quality. Numerous reviews from residents and families indicate issues with unprofessional conduct, such as rudeness and disrespect, as well as problems with timely medication administration and inadequate attention to patient comfort and needs. Concerns about dehydrations, inappropriate equipment use, and unsatisfactory response times to emergencies were also noted. Furthermore, allegations have been made about theft of personal items and transparency issues concerning billing practices. While there are some positive reports highlighting satisfactory experiences with specific departments, like physical therapy, and particular staff members who provided compassionate care, the overall sentiment in reviews suggests dissatisfaction. This reflects inadequacies in meeting patient needs and communication challenges, prompting some critics to recommend alternative facilities due to these safety and quality concerns.
Costs at this community start at $2,495 and range up to $13,581. The average price in the community is $8,038, which is less than the average price in the area of $8,316. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
