The Highlands in Fitchburg, MA, is a nursing home facility providing a range of healthcare services tailored to meet the needs of its residents. With a current capacity of 158 occupants, the facility is certified by Medicare and Medicaid and has been a participant since December 8, 1988. It offers an array of care options, from nursing support to specialized therapies, to ensure comprehensive health management for its residents. In addition, The Highlands emphasizes community engagement through resident and family counseling, club activities, and various social programs.
The Highlands is equipped to manage a broad spectrum of medical needs, including routine nursing care, medication coordination, and specialized support such as pain and cardiac care. It offers services like IV therapies and respiratory care, along with tracheostomy and oxygen therapy to accommodate various health requirements. Residents receive focused care in areas such as wound management, particularly for diabetic patients or those with frailer skin, aiming to address nutritional, hydration, and mobility concerns. Specialized therapies—occupational, speech, and physical—are provided for conditions like arthritis, stroke rehabilitation, and carpal tunnel syndrome.
Additional facilities include a barber/beauty salon, chapel, and laundry/dry cleaning services, enhancing the overall resident experience. Podiatry is managed by an on-site podiatrist, ensuring convenient care for foot-related health issues. The Highlands also incorporates restorative nursing, memory care, and palliative and hospice care, supporting both short-term rehabilitation and respite care. Residents benefit from respiratory therapy and ostomy care, further underscoring the facility's commitment to comprehensive care.
The nursing staff, CNAs, and therapists are frequently noted for their caring and compassionate nature, contributing significantly to a welcoming atmosphere, despite occasional concerns about staffing shortages. The management is praised for being communicative and responsive, fostering a sense of accessibility and care. Although some critiques pertain to food quality and response times, the facility is commended for its efforts to cultivate respect and kindness towards its residents, forming meaningful relationships that are likened to family connections.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $7,182, which is less than the average price in the area of $7,764. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
