Highview of Northampton is a senior living facility located in Leeds, Massachusetts, offering a range of nursing home services for its residents. As part of the Berkshire Healthcare system, the facility provides both long-term care for individuals who require assistance with daily activities and short-term rehabilitation services for those recovering from surgery, illness, or injury. With 80 current occupants, Highview of Northampton is a certified Medicare and Medicaid facility, authorized since July 1, 1990. It offers a variety of care and medical support services, including speech therapy, wound care, occupational therapy, and physical therapy. The facility also provides specialized services such as hospice care and memory care, addressing the needs of those requiring end-of-life care or suffering from cognitive impairments. For resident comfort and family involvement, Highview of Northampton offers amenities such as a barber/beauty salon and family/resident counseling to facilitate comprehensive care.
Despite its wide range of services, reviews of Highview of Northampton indicate a disparity between the quality of care received and the operational challenges faced. While some residents and families appreciate the efforts of hardworking staff, particularly singling out physical and occupational therapy for their effectiveness, there are significant concerns regarding understaffing, outdated resources, and alleged management issues. Reports of neglectful nursing practices and potentially hazardous conditions have been noted, alongside more serious allegations of theft and integrity issues among staff and management. While some reviews highlight positive personal interactions with caring staff members, systemic operational issues remain a concern for many reviewers, affecting the overall perception of the facility’s safety and care standards.
Costs at this community start at $2,000 and range up to $9,815. The average price in the community is $9,815, which is more than the average price in the area of $7,384. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
