Highview Residences of Kitchener is a memory-care facility located in Kitchener, Ontario, dedicated to providing specialized care for individuals with dementia and related conditions. The facility is designed to offer a home-like environment that emphasizes dignity and independence, with staff members who engage with residents through tailored activities and nurturing support. Highview focuses on creating a familial atmosphere that many families appreciate for its compassionate and individualized attention.

Highview Residences provides various care and medical support services to meet the needs of its residents. The facility offers comprehensive memory care services, specifically tailored to individuals with dementia, through personalized care plans and activities designed to engage the cognitive abilities of residents while ensuring their safety and comfort. The staff is trained to manage diabetes care, providing support with monitoring blood glucose levels, administering insulin, and coordinating dietary plans. Incontinence care is also an essential service, with staff providing assistance to maintain residents' hygiene and dignity. For non-ambulatory residents, the facility offers support with mobility and transfers, ensuring that those who require wheelchairs or have limited movement receive appropriate care.

Medication management is a crucial aspect of the services at Highview, with trained staff overseeing the administration of medications, tracking prescriptions, and ensuring that residents adhere to prescribed regimens. This comprehensive approach aims to maintain the health and safety of each resident. Despite these offered services, some reviews indicate concerns about assessment practices and the sufficiency of supervision, highlighting instances of inadequate responses to emergencies that affected resident safety.

Transportation at Highview Residences is available at a cost, providing residents with access to both medical and non-medical destinations. This service assists residents in attending routine health appointments, therapies, and other medical needs, as well as facilitating participation in community events or personal outings. Additionally, Highview offers enrichment activities like Yoga and Chair Yoga, which aim to promote physical well-being and relaxation for residents.

Overall, while Highview Residences fosters a supportive and home-like atmosphere, experiences may vary, as evidenced by mixed reviews from residents' families, indicating varying perceptions of the quality and effectiveness of care provided.