Hill Haven Nursing Home, located in Webster, New York, is a long-term care facility that operates under the Rochester Regional Health network. This facility offers a range of services, focusing primarily on nursing home care. It accommodates a diverse population, communicating in languages such as English, Spanish, Chinese, French, German, and Vietnamese. With a capacity of 274 current occupants, Hill Haven provides an array of healthcare and support services certified by Medicare and Medicaid, participating in these programs since January 1968.
The care and medical support services at Hill Haven Nursing Home include 24-hour skilled nursing care, physical, occupational, and speech therapies, and short-term rehabilitation to support recovery processes. Specialized services are available to cater to various health needs, such as dialysis, pulmonary care, respiratory therapy, wound care, and orthopedic rehabilitation. The facility also provides specific programs for residents with Alzheimer’s disease and dementia, aligning with the broader Rochester Regional Health network's goals to enhance resident quality of life. Additionally, Hill Haven offers programs in pain management, mental wellness, and wellness initiatives to support residents' holistic health.
Additional amenities at Hill Haven include a barber/beauty salon and regular social activities managed through clubs and communities, which facilitate resident engagement. The facility also provides necessary ancillary services such as pharmacy, dental, vision, hearing, and podiatry care. Spiritual care and support are accessible through an available chaplain, with hospice and palliative care services provided when needed. Despite these offerings, reviews suggest significant concerns regarding the quality of care, touching upon hygiene issues, staff responsiveness, and overall care management. While physical therapy staff are noted to be competent, the general consensus calls for improvement to meet residents' care needs more effectively.
Costs at this community start at $1,533 and range up to $9,044. The average price in the community is $9,044, which is more than the average price in the area of $6,220. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
