Hillcrest Home, located in Geneseo, Illinois, is a nursing home facility providing comprehensive care services to its residents. The facility offers a range of specialized care options tailored to meet the needs of their current 96 occupants, as seen in their provision of continuing care and various therapies. Hillcrest Home has been a participant in Medicare since November 4, 2003, and is certified by both Medicare and Medicaid. The home offers a variety of healthcare services, including podiatry, stroke care, cardiac care, pain management, and wound care. Residents have access to a full complement of therapeutic services, including speech therapy, occupational therapy, and physical therapy. Cognitive and perceptual retraining is also available, alongside supportive services like hospice care. The facility ensures well-rounded care with 24-hour licensed practical nurses and offers amenities such as a barber/beauty salon, laundry and dry cleaning services, and resident/family counseling. Hillcrest Home provides a community-focused environment with various clubs and communities for social engagement among residents.
Despite the comprehensive offerings, resident and family reviews indicate dissatisfaction with certain aspects of the facility. Significant concerns have been raised about the quality of care and staff behavior. Key issues highlighted in the feedback include poor hand hygiene practices, with reports of staff not using soap and water effectively. Additionally, there are claims that the nursing staff's attitude is unprofessional, being referred to as "mean girls," which points to unfriendly or hostile interactions with residents. This feedback suggests that Hillcrest Home faces challenges in meeting expected standards of quality care and effective communication, which are essential for creating a positive living environment for its residents.
Costs at this community start at $5,323 and range up to $6,083. The average price in the community is $5,703, which is more than the average price in the area of $4,850. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
