Hillcrest Retirement Community is located in Stroudsburg, Pennsylvania, offering both assisted-living and independent-living services. The facility provides a range of care services designed to support residents in their daily activities while promoting independence. Services include incontinence care, which involves assistance and support for residents dealing with bladder or bowel control issues. The community also offers ambulatory care to help those who need assistance with movement or mobility within the facility. Memory care services are available for residents with cognitive impairments, ensuring a safe and supportive environment tailored to their specific needs. For residents managing diabetes, specialized care and monitoring are provided to help maintain optimal health. Medication management services ensure that residents receive their medications accurately and on time. Additionally, Hillcrest features a barber/beauty salon, offering grooming services for residents to maintain personal hygiene and appearance.
Transportation at Hillcrest Retirement Community includes complimentary services for both medical and non-medical purposes. This service aims to facilitate residents' access to medical appointments and other essential errands, such as shopping or leisure activities, within the community and surrounding areas. Efficient transportation ensures that residents can maintain connections with the broader community and manage healthcare needs without added stress.
Resident and family reviews of Hillcrest Retirement Community highlight a notable shift in experiences over time. The facility was once praised for creating a warm and inviting environment under family management, characterized by compassionate and attentive staff. However, following a corporate acquisition, feedback has become increasingly critical. Many reviewers have pointed out diminished care quality, attributing the changes to staff dissatisfaction, high turnover, and management's focus on finances over resident care. Additional concerns include the quality of food and facility maintenance issues such as leaking roofs and outdated rooms. These factors have led many families to advise against selecting Hillcrest as a residence, given the prevailing issues affecting staff morale and resident welfare.
Costs at this community start at $2,325 and range up to $6,950. The average price in the community is $4,637, which is less than the average price in the area of $5,677. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
