Holden Heights is an assisted living and memory care community located in Greensboro, North Carolina. Managed by Meridian Senior Living, the facility provides residential support for older adults who require assistance with daily living activities and specialized care for individuals with Alzheimer's disease or other forms of dementia. Holden Heights offers a combination of assisted living accommodations and dedicated memory care services, aiming to support residents’ physical, cognitive, and social needs. The community features amenities such as a dining room, scheduled social activities, and a barber/beauty salon.
The care team at Holden Heights is equipped to provide 12 to 16 hours of on-site nursing coverage each day, ensuring regular access to medical oversight and support. The facility’s mental wellness program is designed to support residents’ emotional and psychological well-being through group activities and individual support. Additional care services include medication management, where staff assists residents in the correct administration and scheduling of their prescribed medications. Residents who require help with daily living tasks such as bathing, eating, dressing, and toileting can receive full assistance from trained caregivers. The on-site barber and beauty salon provides grooming services for residents, contributing to personal care and hygiene.
Holden Heights offers transportation services for both medical and non-medical purposes. This includes arrangements for resident transportation to off-site medical appointments as well as community events or errands as needed. The facility provides direct transportation or coordinates external options, depending on the nature and timing of the request.
Resident and family feedback for Holden Heights is divided. Some reviews note satisfaction with specific staff members’ attention and kindness, the facility’s cleanliness, and its costs relative to similar communities. Others cite strong concerns regarding staff shortages, lapses in professionalism and communication, inconsistent housekeeping, sanitation issues, safety hazards, and inadequate handling of medical needs and incident follow-ups. Issues such as delays in response to call bells, visible staff primarily on weekdays, and problems with the management of personal belongings have also been reported. While certain experiences highlight affordability and positive social environments, a significant portion of residents and families describe dissatisfaction with care quality and caution prospective residents to carefully evaluate the facility’s practices and services. As of June 2024, there are no reports of recent major renovations or noteworthy changes in the facility’s offerings.
Costs at this community start at $2,650 and range up to $4,600. The average price in the community is $3,500, which is less than the average price in the area of $4,789. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
