Hooverwood Living, situated in Indianapolis, IN, is a nonprofit senior living community providing essential nursing home services. The facility accommodates up to 158 residents and is certified by Medicare and Medicaid, indicating compliance with federal standards for long-term care services. Hooverwood has been a participant in Medicare since January 1, 1967, highlighting a long history of providing care. The community offers a broad spectrum of care services, inclusive of incontinence care, high acuity care, and specialized memory and diabetes care. Healthcare support at Hooverwood is robust, with a 24-hour licensed practical nurse presence and access to various therapy services such as speech, occupational, and physical therapy. Additionally, dental care, podiatry, and a range of amenities, including a barber shop and beauty salon, are available to support resident well-being.
Residents at Hooverwood can avail themselves of services in English and Spanish, which is significant given the diverse linguistic needs of its population. The facility emphasizes resident engagement through clubs and community activities, and it encourages family involvement with counseling services available. Hooverwood Living's commitment to a personalized care approach is manifested in its recent efforts to enhance resident wellness and expand rehabilitation programs. As a Jewish-affiliated community, it respects cultural and religious traditions, contributing to a supportive and inclusive environment for its residents.
Feedback from residents and families presents a mixed perspective on the quality of care at Hooverwood. Many residents and their families have lauded the dedication and effectiveness of the nursing staff and therapy programs, noting progress and engagement in resident activities. However, there are reported concerns about inconsistent staff attitudes, with some aides perceived as inattentive or slow in responding to residents' needs. Issues such as dietary insensitivity, delayed medical responses, communication gaps in billing, and laundry mishaps have been noted. Although the facility maintains a clean and friendly environment, addressing these issues with management is considered crucial for enhancing patient satisfaction and ensuring the respect and dignity of all residents.
Costs at this community start at $5,367 and range up to $7,297. The average price in the community is $6,332, which is more than the average price in the area of $5,011. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
