Hope Creek Care Center, now known as RiverWood Rehabilitation and Healthcare Center, is a skilled nursing facility situated in East Moline, Illinois. This facility is primarily focused on providing comprehensive nursing-home care and rehabilitation services. Serving as a long-term care option, it offers various medical support and services to cater to individuals with diverse healthcare needs. Certified by both Medicare and Medicaid since October 1, 1974, the center has a history of adapting to the evolving needs of its residents. In 2020, the facility underwent a transition to private ownership, with the objective of enhancing operational stability and the quality of care.
RiverWood Rehabilitation and Healthcare Center provides a wide range of care services, including orthopedic care, wound care, stroke care, and specialized programs such as memory care and hospice for residents with chronic and terminal conditions. The facility accommodates 217 residents, with services that include occupational therapy, physical therapy, and speech therapy offered through a dedicated department. Residents benefit from advanced care systems like an electronic medication administration record and access to a care navigator for coordination of their health services and transportation to medical appointments. The center also provides essential amenities such as a barber and beauty salon, laundry and dry cleaning services, and support services including respite care and resident/family counseling.
Medical support at the center includes accessible nursing staff, dedicated to offering pain management, medication coordination, and depression care. The facility aims to maintain a nurturing environment with provisions for regular staff training and responsiveness to care needs. However, feedback collected from residents and families reveals mixed reviews. Positive experiences highlight the professional and compassionate care provided by attentive staff, particularly in areas of rehabilitation and hospice care. Conversely, there are concerns about inconsistent response times to emergency calls and episodic unprofessional behavior, which residents and families have linked to safety issues. These negative experiences emphasize a need for improved communication and managerial responsiveness to complaints. This historical feedback underscores the ongoing focus on stabilizing operations and striving to ensure reliable, high-quality care at RiverWood Rehabilitation and Healthcare Center.
Costs at this community start at $5,628 and range up to $6,083. The average price in the community is $5,856, which is more than the average price in the area of $4,732. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
