James River Convalescent Center, nestled in the heart of Newport News, Virginia, offers a welcoming environment for up to 145 residents. With its certification by both Medicare and Medicaid since January 1, 1994, the center has built a strong reputation for providing comprehensive nursing home services. It caters to a diverse group of residents, focusing on short-term rehabilitation and long-term care, ensuring that each individual's needs are met with the utmost professionalism and care. The inclusion of resident and family counseling underscores the center's commitment to a supportive atmosphere, fostering meaningful connections between residents, their families, and the care team.

The care and medical support at James River Convalescent Center are extensive, featuring skilled nursing and rehabilitation services designed to enhance the health and well-being of all residents. The facility employs a dedicated team of healthcare professionals who deliver attentive care, which was particularly commendable during the challenges of the COVID-19 pandemic. The center prioritizes open communication and collaboration with residents and their families, ensuring that everyone is involved in the care process. Counseling services are integral to this approach, offering emotional and psychological support to both residents and their loved ones.

While the commitment to care is evident, feedback from residents and families provides a mixed picture. Instances of unprofessional behavior by some agency nurses and delays in response to patient care have been noted. Environmental concerns, such as unpleasant odors, pest issues, and infrastructure challenges—most notably non-functional air conditioning—have been reported as areas needing improvement. The quality of food and service has also been a point of criticism. However, despite these challenges, many staff members are praised for their dedication, kindness, and helpfulness, consistently striving to enhance the experience and well-being of residents.

In addition to its core services, James River Convalescent Center offers a range of activities designed to engage residents and foster a sense of community. These activities are tailored to suit various interests and abilities, promoting social interaction and mental stimulation. The center's location in Newport News provides residents with access to the cultural and recreational opportunities of the surrounding area, enriching their day-to-day lives.

Overall, James River Convalescent Center continues to be a pivotal part of the Newport News community, with a steadfast dedication to improving the lives of its residents through care, compassion, and comprehensive services.

Costs at this community start at $6,844 and range up to $7,540. The average price in the community is $7,192, which is more than the average price in the area of $4,834. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.