Jamestowne Assisted Living, located in Kingston, Tennessee, offers a supportive environment designed to cater to individuals requiring assisted living and memory care services. The facility provides comprehensive care options, including fitness programs designed to enhance physical health, courtesy transportation to medical appointments ensuring residents can access external healthcare services, and an on-site wellness program promoting overall well-being. Additional care services include hospice care, incontinence care, ambulatory care, and diabetes care, all aimed at addressing the specific health needs of residents. Memory care is emphasized to support individuals with cognitive impairments, ensuring they receive personalized attention and safety measures. A barber and beauty salon on-site allows residents to enjoy personal grooming, while laundry and dry cleaning services ensure residents’ clothing is well-maintained. Medication management is available to ensure residents adhere to their prescribed treatment plans.
Jamestowne also offers transportation services to facilitate both medical and non-medical activities. Complimentary transportation is available for medical purposes, such as attending medical appointments, while transportation at cost can be arranged for other personal reasons. This ensures residents can participate in various activities outside the community as they wish. The facility includes a fitness center, promoting regular exercise and physical engagement among the residents.
Recent feedback from residents and their families shows a stark contrast in experiences at Jamestowne Assisted Living. Positive reviews commend the staff for their attentiveness and kindness, the quality of food, and the range of engaging activities that have positively affected resident socialization and happiness. However, negative feedback raises concerns about inadequate care, such as missing medications, subpar food quality, and facility management issues including faulty heating and cooling systems. There are serious allegations of staff neglect, potential abuse, and inappropriate behavior, as well as frequent staff changes, which affect residents' emotional well-being and trust in care providers. These issues appear linked to recent management and staffing changes within the facility.
Costs at this community start at $3,095 and range up to $4,555. The average price in the community is $3,200, which is less than the average price in the area of $3,863. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
