Jena Nursing and Rehabilitation Center, LLC, located in Jena, Louisiana, is a care facility certified by Medicare and Medicaid, providing a range of services primarily focused on nursing home care. The facility accommodates about 60 occupants and has been a Medicare participant since January 1, 1997. It offers various care services such as skilled nursing, memory care, stroke care, cardiac care, wound care, and pain management. Additionally, it provides therapeutic services including occupational, physical, and speech therapy. The center is also equipped with amenities like a barber/beauty salon, clubs and communities for social engagement, and a beauty shop. Practical services such as laundry and dry cleaning are available, and the facility provides specialized care options like podiatry, dental care, IV therapies, and outpatient rehabilitation. For temporary needs, respite care can be arranged, and support through resident and family counseling is also offered.
Despite the range of services and amenities provided, reviews indicate significant concerns regarding the care quality and staff performance at Jena Nursing and Rehabilitation Center. Many reviewers have raised issues about cleanliness, pointing to infestations and infections as ongoing problems. Reports suggest inadequacies in wound care management, nutrition, and housekeeping standards. Concerns have been raised about the competence and behavior of staff, particularly Certified Nursing Assistants (CNAs), with accusations of neglect and dishonest behavior, including theft. Additionally, communication issues have been highlighted, with difficulties in reaching the facility by phone due to staff unfamiliarity with the system. Administrative challenges such as payroll errors and inefficacy in leadership have been noted, contributing to overall dissatisfaction. While one review praised the attentiveness of some staff and activities, this viewpoint appears to be an exception. These reviews suggest potential systemic issues impacting resident care and well-being. For the most current information regarding any developments or improvements, it is advisable to contact the facility directly or refer to reliable sources.
Costs at this community start at $4,359 and range up to $5,019. The average price in the community is $5,019, which is more than the average price in the area of $4,779. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.