Jesse Helms Nursing Center, located in Monroe, North Carolina, is a skilled nursing facility specializing in both short-term rehabilitation and long-term care. With a primary focus on nursing-home care, the center serves 63 current occupants and is certified by Medicare and Medicaid, having participated since June 18, 1973. It is situated within a hospital setting, providing a broad range of healthcare services aimed at meeting the diverse needs of its residents.
The nursing center offers an array of medical support services, including palliative care, chronic disease management, wound care, and hospice care. Residents have access to physician visits and a nurse practitioner program, ensuring comprehensive medical oversight. Rehabilitation services such as physical therapy, occupational therapy, speech therapy, and a dedicated pulmonary rehabilitation program are available to residents, aiding in recovery and improving overall health outcomes. Preventative health screenings and medication management, including administration, are integral parts of the facility's healthcare offerings.
In addition to medical services, Jesse Helms Nursing Center provides amenities like a barber/beauty salon and has language support including Spanish, French, Hindi, and Vietnamese, which caters to diverse cultural needs. The facility also supports resident and family counseling and offers a rehabilitation program designed to facilitate recovery. Clubs and communities are part of the social environment, promoting engagement and interaction among residents.
Despite these offerings, resident and family reviews reveal concerns regarding management practices, noting high staff turnover and instances of neglect. Some reports suggest discrepancies in service quality based on racial factors, and there are mentions of issues with privacy and rule enforcement. However, there are acknowledgments of cleanliness, activities, and caring behavior from certain staff members, although overall feedback indicates the need for significant improvements in care quality and consistency.
Costs at this community start at $7,097 and range up to $7,700. The average price in the community is $7,398, which is more than the average price in the area of $4,717. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.