Kannapolis Family Care Home, located in Concord, North Carolina, offers assisted living services designed to support the unique needs of its residents. The facility provides a range of care services, including clubs and community activities that encourage social interaction and engagement among residents. Incontinence care is available to ensure the comfort and dignity of those requiring assistance, allowing for a respectful and supportive living environment. Kannapolis Family Care Home also facilitates courtesy transportation to medical appointments, ensuring residents have reliable access to healthcare outside the facility. Medication coordination is an integral part of the care provided, helping residents manage their medications effectively and safely. For residents with diabetes, care strategies are in place to assist with monitoring and management, supporting overall health and well-being.
Despite the generally positive reputation of the healthcare providers within Kannapolis Family Care Home, such as Dr. Cody and his team who are appreciated for their dedication and patient care, there are noted areas of concern related to administrative functions. Some families and residents have experienced challenges with billing, communication, and the efficiency of service at front desks and during urgent care visits. Additionally, there have been issues with follow-ups on appointments and referrals, as well as dissatisfaction with the thoroughness of condition diagnoses by staff. While the intimate and individualized care environment of the facility is often praised, visitors have reported some confusion due to a lack of clear signage. Overall, while the medical staff receive commendation for their approachability and thoroughness, improvement in administrative processes is necessary to enhance the overall experience for residents and their families.
Costs at this community start at $1,745 and range up to $7,700. The average price in the community is $4,722, which is more than the average price in the area of $4,655. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.