Karolwood Gardens Norfolk, located in Norfolk, VA, is a specialized care facility offering both memory care and assisted-living services. The facility is designed to meet the needs of residents requiring support for memory loss, providing a secured community environment. It features both indoor and outdoor walking paths specifically designed to accommodate individuals experiencing memory challenges. The care services at Karolwood Gardens Norfolk include medication management, incontinence care, and ambulatory care, ensuring residents receive comprehensive support for their medical and daily living needs. Additionally, diabetes care is available for residents managing this condition. On-site amenities such as a barber/beauty salon and massage therapy services provide opportunities for residents to maintain personal grooming and wellness. The facility also fosters community interaction through various clubs and social groups, enhancing the communal living experience. Yoga and chair yoga sessions are offered as part of its wellness activities, promoting physical health and relaxation among residents.

Transportation services at Karolwood Gardens Norfolk cater to both medical and non-medical needs, with options for complimentary transportation or transportation at a cost, depending on the purpose and distance of the trip. These services are intended to facilitate residents' access to medical appointments, community events, and personal errands, promoting independent living and connectivity with the broader community.

Karolwood Gardens Norfolk and its counterpart, Province Place of DePaul, receive varied feedback from residents and their families. While Karolwood Gardens is recognized for its cleanliness and friendly nursing staff, challenges, particularly within management, have been noted, including communication issues and inconsistencies between expectations set during initial tours and the actual services delivered, such as in aspects of food quality and activity offerings. Transitioning new residents into the community has also been highlighted as a challenge. In contrast, Province Place of DePaul is noted for its strong sense of community and structured approach to easing transitions for new residents, although concerns have been raised regarding family relations during sensitive times due to the new director's approach. Both facilities have personnel that receive positive mentions, but overarching administrative and communication issues have had a potential impact on resident and family satisfaction.

Costs at this community start at $3,605 and range up to $6,040. The average price in the community is $4,822, which is more than the average price in the area of $4,779. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.