Kensington Place Nursing & Rehab, nestled in the bustling cityscape of Chicago, IL, serves as a dedicated care facility offering skilled nursing and rehabilitation services to its residents. This facility provides both long-term and short-term care options, with a robust suite of services tailored to enhance the quality of life for its residents. Residents can benefit from personalized physical, occupational, and speech therapy programs designed to address their unique health needs. For those recovering from surgery or managing chronic illnesses, Kensington Place offers specialized services to support their journey to recovery.
The facility is equipped with amenities intended to promote comfort and convenience, although there have been reports of concerns regarding the overall quality of care. The community features communal dining areas, where residents can enjoy nutritional meals designed to meet dietary needs, though feedback indicates dissatisfaction with meal quality. Additionally, personalized care plans aim to ensure residents receive the necessary attention and support, yet issues such as miscommunication and delayed medication have been noted.
Kensington Place’s activities program seeks to engage residents in meaningful ways, offering a variety of recreational and social activities to enrich daily life. However, reviews suggest that the variety and frequency of activities could be improved to better cater to residents' interests and enhance their overall experience.
Accommodations at Kensington Place are designed to offer comfort and accessibility, providing a supportive environment essential for rehabilitation and daily living. Nevertheless, reports of hygiene issues and missing personal belongings have raised concerns about the management of resident spaces.
Despite its comprehensive service offerings, the facility has faced challenges in maintaining consistent quality of care. Reports of verbal, emotional, and physical misconduct by certain staff members have been a significant concern, impacting both residents and family members' experiences. Communication breakdowns and management inefficiencies have been highlighted as areas needing improvement, with specific criticism directed at the Social Services Director and some staff members. However, it is important to acknowledge the efforts of a few staff members who continue to provide compassionate and attentive care, striving to make a positive difference in residents' lives.
As of recent assessments, there have been no notable service improvements or renovations at Kensington Place, suggesting a need for strategic enhancements to address the concerns raised by residents and their families. The facility’s commitment to improving the quality of care and resident experience will be crucial in its ongoing development and reputation within the community.
Costs at this community start at $1,101 and range up to $9,020. The average price in the community is $5,060, which is less than the average price in the area of $5,539. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
