Keystone Rehabilitation And Health Center, located in Kissimmee, Florida, provides various care services primarily as a nursing home, with additional support for assisted living. The facility is certified by Medicare and Medicaid, participating in these programs since October 19, 2006. The range of care services available includes wound care, memory care, and personalized care plans. Residents receive support through medication coordination, dialysis, hospice care, and physical therapy, in collaboration with Saint Louis University Hospital. Transportation arrangements for medical appointments are also offered, aiding residents in accessing outside care. The center actively supports resident and family engagement through counseling services and opportunities to participate in resident/family councils.
Keystone Rehabilitation And Health Center is home to 113 current occupants. While the facility offers numerous medical support services, reviews from residents and their families raise concerns about care quality and staff behavior. Reports indicate issues such as delayed medical attention, improper handling of medical equipment, and poor hygiene standards. Staff behavior has also been a point of critique, particularly among nursing staff, although the therapy team and housekeeping have received positive remarks for their interactions. There are accounts of missing personal belongings and challenges in patient safety, with some reviews highlighting negligence in addressing medical needs, leading to further health issues. Despite these concerns, some residents appreciate the efforts of certain caring staff members, notably in rehabilitation services. The facility is recognized for needing improvements in management, communication, and overall patient care practices, with no recent publicized updates or changes in its operations.
Costs at this community start at $1,500 and range up to $7,482. The average price in the community is $4,491, which is less than the average price in the area of $4,711. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.