Klondike Center, located in Louisville, Kentucky, is a certified nursing home offering both nursing care and assisted-living services to its residents. The facility is home to 52 current occupants and has been a Medicare participant since April 1, 1992, indicating a long-standing involvement with federal health programs. This center provides an array of healthcare services designed to meet the diverse needs of its residents. Skilled nursing care is complemented by specialized services, including pain management, cardiac care, dialysis, and podiatry, aimed at improving overall health and quality of life. Wound care and dental services are also available, ensuring comprehensive medical support. Vision care and hearing care services cater to sensory needs, while therapies such as physical, speech, and occupational therapy contribute to rehabilitation and functional improvement. Furthermore, the facility emphasizes a comfortable living environment, offering amenities like a barber/beauty salon, laundry and dry cleaning, and hospice care. The presence of resident and family counseling and memory care services highlights the facility's focus on emotional and cognitive support.
Feedback from residents and their families about Klondike Center presents a mixed picture of the care quality and staff performance. Many reports speak positively of the compassionate and supportive nature of the staff, mentioning a family-like atmosphere that aids resident well-being. The consistency in nursing staff and dietary provisions is often praised, with a noted benefit of minimized use of agency personnel fostering continuity in care. However, there are significant concerns raised regarding neglectful care and inadequate responses to medical needs. Some reports cite prolonged waits for assistance, unmet preventive care, cleanliness issues, and deficiencies in delivering essential care services. Additionally, serious allegations involving missing medications, shortages of necessary supplies, and improper incident management indicate potential areas requiring substantial improvement. While some recommend the facility for its environment and dedicated personnel, the critical feedback underscores the necessity for operational enhancements to address systemic issues affecting resident care.
Costs at this community start at $1,724 and range up to $7,604. The average price in the community is $4,664, which is less than the average price in the area of $4,858. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
