Lake Charles Care Center, situated in Lake Charles, Louisiana, is a senior living facility that primarily offers nursing home care, focused on providing comprehensive support to its 156 residents. The facility is certified by Medicare and Medicaid, and it has been a Medicare participant since May 1, 1997. Residents at Lake Charles Care Center have access to a variety of care and medical support services, including skilled nursing, speech therapy, occupational therapy, and memory care. The center also participates in hospice programs, ensuring end-of-life care is available for residents who need it. Furthermore, the facility offers several amenities aimed at enhancing resident comfort and well-being, such as a barber and beauty salon, laundry and dry cleaning services, and spaces for clubs and community activities. The facility recognizes the importance of social and spiritual needs by offering Catholic services and providing resident and family counseling.
Despite the facility's commitment to personalized care plans and therapeutic services, feedback from residents and family members suggests ongoing issues with care quality and communication. Review summaries indicate dissatisfaction due to incidents of patient neglect, such as improper use of medical items like tourniquets, and poor responsiveness from staff in addressing concerns. There are also reports of unexpected charges and inadequate communication with family members. While recent renovations and some staffing changes have been noted, reviewers continue to express concerns about management effectiveness and the strain on nursing staff. The facility's new staff, though described as well-intentioned, appears to be overburdened, which may contribute to the systemic issues highlighted in reviews. Addressing these problems remains crucial for improving the overall experience for residents and their families at Lake Charles Care Center.
Costs at this community start at $5,019 and range up to $5,059. The average price in the community is $5,059, which is more than the average price in the area of $4,900. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
