Lake Mary Health and Rehabilitation Center, located in Lake Mary, FL, provides a comprehensive range of care services designed to support residents' diverse needs. The center primarily focuses on nursing home care but extends its offerings to include assisted living services. Certified by Medicare and Medicaid and a Medicare participant since November 8, 2000, the facility accommodates a diverse group of 115 current occupants. It offers various therapeutic and supportive services such as memory care, occupational and physical therapy, stroke care, speech therapy, and hospice care. Additionally, the facility supports more specific medical needs, including dialysis, pain management, cardiac care, and wound care. Residents can also take advantage of amenities like a barber/beauty salon, and they are encouraged to engage in clubs and communities, promoting a sense of belonging and community.
The facility operates with a team of healthcare professionals dedicated to creating personalized care plans for each resident. It offers resident and family counseling, ensuring that the families are involved and informed in the care process. However, reviews from residents and families reveal a bifurcated experience at Lake Mary Health and Rehabilitation Center. Some reviews point to the effectiveness of rehabilitation programs and the attentive, compassionate nature of staff members, including specific praise for individuals like Savannah in the business office and dedicated therapists. The facility is also commended for fostering a friendly environment and responsive treatment protocols that drive positive patient recovery outcomes.
Conversely, other reviews highlight concerns about staffing shortages, poor communication, and instances of neglect, including incidents of unattended patients and medication errors, which have allegedly led to severe health complications. Criticisms also address the focus on profitability, which reportedly affects staff performance and qualification levels. Despite reports of successful recoveries and active participation in facility activities by some residents, persistent issues like ignored call lights and insufficient monitoring have negatively impacted perceptions of care quality. This dichotomy underscores the necessity for Lake Mary Health and Rehabilitation Center management to address operational shortcomings and ensure consistent, high-quality care for all residents.
Costs at this community start at $1,500 and range up to $7,482. The average price in the community is $4,491, which is less than the average price in the area of $4,722. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.