Lake Village Nursing And Rehabilitation Center

I would like to thank everyone at Lake Village for taking such good care of my grandmother. This place and all the people really make it feel like home. God bless you!

My dad moved into this facility just over 2 months ago, as a rehab patient with Parkinson’s and Dementia. Initially all seemed well, the aides worked great with him, and he seemed well-taken care of. Unfortunately, it did not stay that way for very long as we began to experience more and more issu...

My dad moved into this facility just over 2 months ago, as a rehab patient with Parkinson’s and Dementia. Initially all seemed well, the aides worked great with him, and he seemed well-taken care of. Unfortunately, it did not stay that way for very long as we began to experience more and more issues with the staff, and the lack of attention that was being paid to my dad’s basic needs. Of all the times I was personally at the facility, which was 3 to 4 times a week, his tray table was never wiped off or sanitized. I never saw any type of cleaning happening around the facility. I began bringing my own Lysol wipes with me so I could wipe his table down. The dressers in his room had clothing from 2 different ladies, and he was given another resident’s blanket from home a few times even after it was removed from my dad’s bed. The aides are fantastic! They all treated my dad with so much love and care, and they worked their tails off!! Unfortunately, they were extremely over worked and under staffed, and did not seem to receive much help from the nursing staff. Other than giving the patients medicine a couple times a day, and holding down their desk chairs, I am not too sure what the nurses there do all day. There were several times my dad was in a soiled diaper for hours, and without a blanket and pants. When the nursing staff was approached, I was either told that they would take care of it, or that an aide would deal with it when they finished what they were doing. No one ever showed up. There was one nurse there who was fantastic!! She is kind, and caring as if she was taking care of her own loved one! Unfortunately, she works in the rehab portion of the facility, and my dad was moved to the long-term portion. While at this facility my dad experienced several falls from his bed and wheelchair. One fall was significant enough that a bone was broken in his hand (picture included). He had a massive bruise on his butt (picture included), and bruises on his arms and face as well. The staff knew he was a fall risk, yet he was still put into situations where falling was likely. When confronted about the major bruise on his butt the nurse shrugged it off like it was nothing. On one of my visits to go feed him dinner I saw that he was not in his room. I asked a nurse where he was and she told me he was probably in the dining room. I was shocked to find my dad, who cannot feed himself without assistance, pushed up to a table with 3 other residents who could not feed themselves either. My dad was covered in food, his drink spilled all over his food and tray, and half of his food was on the floor from being left to fend for himself (picture included). When asked what was going on, none of the nursing staff could give an answer other than someone was supposed to be feeding them, but they did not know what happened. The day before we moved him to a new facility I visited him for dinner. To my surprise, his door was closed. This worried me since he’s a fall risk, and needs to be monitored. Luckily he had not fallen, but he did make a mess with his diaper. This would not have happened if the staff had put pants on him like we asked them to do several times before, for the sake of his dignity. When I brought the nurse in to help me clean him up, she acted like she wasn’t sure what she was supposed to do. I did not think my suggestion that he be given a shower that night would be such an enlightening idea, but I feel like a shower would not have happened that night unless I had suggested it. They couldn’t even manage to properly clean the poo from his fingers, and he ended up with a sever infection in his finger, pic included. Thankfully my dad is no longer at the facility. I am not saying that if you go here that you and your loved one will have the same experience, but fair warning. My dad’s experience at Lake Village Nursing and Rehabilitation was enough to make me concerned for the other patients there that might be getting treated the same, but do not have the luxury of having family close enough to constantly check in on them.

On behalf of my grandmother & our entire family we would like to thank the staff at Lake Village for a phenomenal experience! The care especially was exemplary!! They not only catered to my grandmothers needs, but to our needs as her family as well. I highly recommend this facility to anyone looking...

On behalf of my grandmother & our entire family we would like to thank the staff at Lake Village for a phenomenal experience! The care especially was exemplary!! They not only catered to my grandmothers needs, but to our needs as her family as well. I highly recommend this facility to anyone looking at placement for a loved one!!

Amazing