Las Palomas Center, located in Albuquerque, New Mexico, is a care facility offering both nursing home and assisted living services. This center is equipped to provide a range of care services, tailored to support individuals recovering from surgeries or medical conditions requiring rehabilitation, as well as residents needing continuous nursing care. It is certified by both Medicare and Medicaid, and has been a participant in the Medicare program since March 22, 1983. Las Palomas Center accommodates up to 99 residents and is focused on delivering comprehensive care services.
The center offers various care and medical support services to its residents, including vision care, speech therapy, podiatry, pain management, wound care, occupational therapy, and physical therapy. Residents also have access to amenities such as a barber and beauty salon for grooming, and laundry and dry cleaning services for convenience. Certified nurses at the facility provide specialized support in areas like memory care, hospice, and dialysis. The facility values the involvement of residents' families, offering counseling services and hosting resident and family councils to foster community engagement.
However, reviews from residents and their families suggest mixed experiences, with appreciation expressed for dedicated staff members such as nurses Elliot and Muhammad. Concerns include issues related to medication management, responsiveness to patient needs, sanitation, and maintenance, such as cold showers. Some reviews highlight instances of unprofessional behavior from staff and the impact on trust regarding the safety and care of residents. Despite these challenges, there are positive accounts of proactive responses during critical times, like the COVID-19 pandemic, and efforts to address complaints and improve communication. It is noted that enhancements in management and communication practices could help balance the varied experiences and lead to more consistent and positive resident outcomes.
Costs at this community start at $3,200 and range up to $7,504. The average price in the community is $5,352, which is more than the average price in the area of $5,296. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
