Lassen Nursing & Rehabilitation Center, located in Susanville, California, is a skilled nursing facility dedicated to offering a range of care services. The primary focus is on providing long-term care, rehabilitation therapy, and respite care to individuals who require both medical and personal care assistance. Certified by Medicare and Medicaid, the center has been a participant in the Medicare program since November 10, 1970. With a capacity of 56 current occupants, it offers services such as occupational therapy and physical therapy. The facility includes resident and family counseling, supporting the social and mental well-being of its occupants.
Despite its extensive list of services, reviews indicate significant challenges in care quality and staff morale. Chronic understaffing is reported, resulting in safety concerns and unmet healthcare needs, including delays in delivering essential pain management. Additionally, accounts suggest a negative environment within the facility, attributed to an indifferent management approach and a problematic employee culture. These conditions have reportedly led to the departure of dedicated staff members, contributing to inadequate care. Notably, one severe incident involved a lapse in security, where a resident was harmed by an unauthorized individual within the facility. While some reviewers mention previous satisfaction under different management or ownership, they express disappointment with the current situation. Collectively, the feedback points to a need for immediate improvements in staffing, facility conditions, and policy adherence to ensure the safety and dignity of care for all residents at Lassen Nursing & Rehabilitation Center.
Costs at this community start at $7,908 and range up to $8,821. The average price in the community is $8,364, which is more than the average price in the area of $6,632. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
