Lebanon North Nursing & Rehab is a nursing home facility located in Lebanon, Missouri. The center is certified by both Medicare and Medicaid and has been a Medicare participant since January 1, 1976. With a current occupancy of 96 residents, the facility offers a variety of care services and amenities designed to meet the needs of its residents. These include nursing care, memory care, and hospice services, as well as specialized medical support such as dialysis and podiatry. The facility provides various therapeutic services, including speech therapy, occupational therapy, and physical therapy to aid residents in maintaining or improving their functional abilities. For the convenience and well-being of its residents, Lebanon North Nursing & Rehab offers additional amenities such as a barber/beauty salon, laundry and dry cleaning services, and opportunities for clubs and community engagement. Moreover, the facility facilitates resident and family counseling to support the families and enhance communication.
Despite these offerings, reviews from families and employees highlight some significant concerns about the operation and management of Lebanon North Nursing & Rehab. Notably, there is pointed criticism about the behavior and management style of a manager named Tiffany, which some employees describe as unprofessional and detrimental to staff morale. There are reports of threats concerning job security, particularly in relation to staff illness, including COVID-19, which have reportedly contributed to high turnover rates and chronic understaffing. Families have also expressed serious concerns regarding the quality of care, particularly during a severe COVID-19 outbreak, which tragically resulted in the loss of over 40 residents. Additionally, there are accusations that employee terminations are misrepresented as voluntary resignations. While some staff members are noted to be dedicated and competent, both families and potential employees are advised to consider these challenges and advocate for improvements in the facility's operations and care standards.
Costs at this community start at $4,563 and range up to $5,150. The average price in the community is $4,856, which is more than the average price in the area of $4,204. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.