Lewis & Clark Gardens is a nursing home situated in the charming city of Saint Charles, Missouri, a place known for its historic Main Street and vibrant community events. This facility is designed to cater to the unique needs of elderly residents, offering long-term care services that encompass both assistance with daily activities and essential medical care. Despite its promising location, Lewis & Clark Gardens has encountered significant challenges in maintaining a consistent standard of care.
Residents and their families have voiced concerns regarding the quality of service, frequently mentioning neglect of patient needs and issues related to hygiene. Reports of unhygienic conditions and unprofessional behavior by staff have been highlighted, leading to dissatisfaction among families who expect a safe and nurturing environment for their loved ones. Recurring complaints include unpleasant odors and insufficient attention to personal and medical care, with particular issues in essential services such as feeding, hydration, and hygiene maintenance.
While these concerns are serious, it's important to note that some reviews do mention the presence of caring staff members who strive to provide effective rehabilitation services. These services are crucial for residents recovering from surgeries or managing chronic conditions, and they are often a bright spot in the facility's offerings. However, the overall feedback underscores inconsistencies in service delivery, which are partly attributed to changes in management. These management shifts have, in some instances, affected staff morale and subsequently, the quality of care provided.
The community at Lewis & Clark Gardens is also described as having a decent range of activities intended to engage residents, though specifics are less frequently mentioned in reviews. Activities in nursing homes typically include things like arts and crafts, music sessions, and group exercises, which are designed to improve social interaction and physical well-being.
When considering Lewis & Clark Gardens for a loved one, families are urged to exercise caution, taking into account the varied experiences shared by other families. The facility's track record highlights the importance of conducting thorough research and visiting the location to ensure it meets the expectations for dignity and support in elder care.
Costs at this community start at $2,200 and range up to $6,180. The average price in the community is $4,190, which is less than the average price in the area of $4,430. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
