Lotus Residential Care, located in Hayward, California, provides assisted living services designed to support residents in their daily activities while fostering an environment aimed at retaining their independence. The facility offers specialized care services, including diabetes care, which involves regular monitoring of blood sugar levels and medication management. Nurses are available onsite to provide medical support and respond to health concerns, though there are reported issues concerning the adequacy and responsiveness of care provided. Wound care is part of the health services offered, including dressing changes and monitoring for complications. Cleanliness and upkeep, such as laundry and dry cleaning services, form part of the basic household assistance provided to residents.

For residents requiring ambulatory care, staff are available to assist with mobility, although families have expressed concerns about the helpfulness of staff in effectively addressing these needs. Incontinence care is provided discreetly to maintain dignity and comfort. Though staff members are reported to speak Spanish, communication challenges have been noted, affecting interactions between staff, residents, and families.

Lotus Residential Care also includes amenities such as an onsite barber/beauty salon aimed at supporting residents' personal grooming needs. Memory care services are available for residents with cognitive impairments, focusing on safety and quality of life; however, there have been concerns over the safe and desirable aspects of the facility environment. Communication and motivation issues among residents and staff, as well as other service-related matters, have been highlighted in reviews, indicating areas for improvement within the facility’s operations.

Costs at this community start at $5,499 and range up to $8,695. The average price in the community is $7,097, which is more than the average price in the area of $6,022. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.