Lumberton Assisted Living is a care facility located in Lumberton, North Carolina, offering assisted living services with additional support in memory care. This facility provides a comprehensive range of care services to cater to the varying needs of its residents. Key services include 12-16 hour nursing support, diabetes care, as well as therapies such as speech, occupational, and physical therapy aimed at enhancing residents' overall well-being and functional abilities. Residents also benefit from a mental wellness program, incontinence care, memory care, and ambulatory care for those with mobility needs. The facility is equipped with a wander guard or similar system to ensure the safety of residents, particularly those in memory care, and features an enclosed courtyard for secure outdoor activities. Residents receive assistance with daily activities including bathing, grooming, dressing, ambulation, and dining. The facility's services are available to English and Spanish speaking residents, with provisions for hospice and medication management as needed. Additionally, laundry and dry cleaning services are provided to maintain residents' personal hygiene and comfort.
Transportation services at Lumberton Assisted Living are designed to support both medical and non-medical needs of the residents. The facility offers transportation arrangements for non-medical purposes, allowing residents to attend family events, engage in social outings, and take part in community activities. Additionally, complimentary transportation is available, facilitating trips for routine errands or recreational purposes. These services enable residents to maintain a connection with the wider community and participate in various external activities, enhancing their quality of life.
Reviews from residents and families of Lumberton Assisted Living indicate mixed experiences, with reports highlighting issues such as insufficient staffing levels, lack of patient engagement, and cleanliness concerns, including notable odors and inadequate custodial support. Administrative challenges have been noted, with criticisms regarding leadership's focus on regulations and patient care. Reports indicate residents sometimes lack access to essential personal items and encounter poorly managed food services. Despite some positive remarks about staff courtesy, there have been multiple accounts of limited access to meaningful activities, insufficient hydration options, and inadequate customer service features like call answering. Although new management took over post-2021 with promises of improvement, reviews suggest that significant progress is still needed beyond superficial changes, particularly in addressing core operational and care challenges.
Costs at this community start at $3,000 and range up to $6,083. The average price in the community is $4,542, which is more than the average price in the area of $4,517. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.