Mallard Ridge, located in Clemmons, North Carolina, specializes in providing memory care as its primary focus, with additional assisted living services available. This facility is designed to accommodate residents with Alzheimer's and other forms of dementia, offering specialized programs and activities tailored to enhance their quality of life. The community emphasizes a clean and engaging environment, with efforts made to create a safe and supportive environment for its residents, including secured areas and outdoor walking paths specifically for those with memory impairments.

Mallard Ridge offers a range of medical and personal care services to support its residents. Memory care is at the forefront, with the facility equipped as a secured community specifically designed to accommodate memory loss. Residents receive specialized support such as medication management and diabetes care tailored to their needs. For ambulatory and incontinence care, professional assistance is readily available. The facility also offers physical and occupational therapy, facilitated by trained professionals. In terms of personal care, Mallard Ridge includes amenities such as a barber/beauty salon, laundry and dry-cleaning services, and various clubs and communities for social engagement. Nurses are present to supervise daily medical care and support hospice services when required.

Transportation services at Mallard Ridge include complimentary concierge transportation for both medical appointments and non-medical outings, enhancing accessibility and convenience for residents. This service supports the facility’s commitment to providing comprehensive care and maintaining active participation in external activities for its residents.

Feedback from residents and their families at Mallard Ridge is mixed. Positive reviews highlight the facility's cleanliness, the array of activities available, and the attentiveness of the staff. Additionally, communal events such as music or social gatherings contribute to a vibrant community atmosphere. However, there are concerns about frequent staff turnover, which can lead to inconsistent caregiving, dissatisfaction with food quality, and occasional understaffing impacting care standards. Other issues include misplaced personal items, incorrect clothing for residents, and perceived delays in meal services. Despite these challenges, many residents enjoy the engaging environment and the convenience of the location.

Costs at this community start at $3,995 and range up to $8,300. The average price in the community is $5,550, which is more than the average price in the area of $4,602. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.