Manorcare Health Services-Imperial, located in Richmond, Virginia, provides a blend of nursing home and assisted living services, catering to various care needs for the elderly and those requiring medical assistance. The facility can accommodate up to 116 residents and is certified by both Medicare and Medicaid, ensuring a range of payment options for potential clients. Manorcare Health Services-Imperial has been participating in the Medicare program since October 1, 1993, and offers comprehensive services designed to support post-hospital recovery and long-term care needs.
At Manorcare Health Services-Imperial, several care services are available to residents, including skilled nursing, physical therapy, occupational therapy, and speech therapy, all aimed at enhancing the residents' independence and overall well-being. The facility's cardiac care and wound care offerings address specific medical needs with specialized interventions. Hospice and memory care services are also available, catering to residents in need of end-of-life care or those experiencing memory-related conditions. The staff, comprised of qualified nurses and therapists, provides critical support to residents, ensuring that medical and rehabilitation needs are met.
Resident and family feedback about Manorcare Health Services-Imperial reflects a diverse range of experiences. Some reviews highlight challenges with communication, unmet medical needs, and staff responsiveness, particularly during significant transitions such as hospitalizations and discharges. There are accounts mentioning instances of neglect, such as unmet hygiene requirements and poor communication with family members about resident changes. Conversely, others commend the facility's rehabilitation program and its positive outcomes, attributing success to dedicated, compassionate staff members who facilitate progress and provide strong support. The facility also has a resident and family council that offers guidance and advocacy services. Despite criticisms regarding administrative practices, such as managing refunds and staff retention, some individuals highly recommend the facility based on their experiences. These perspectives suggest a mixed reputation, with some patrons having very positive encounters, while others urge consideration of alternative options.
Costs at this community start at $1,500 and range up to $6,691. The average price in the community is $4,096, which is less than the average price in the area of $4,703. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
