Manorcare Health Services-West Allen, located in Allentown, PA, offers both skilled nursing and assisted living services. The facility primarily provides short-term post-hospital care, rehabilitation, and long-term nursing care for individuals needing consistent medical attention. It is a certified participant in Medicare and Medicaid since June 26, 1969, allowing residents access to services funded by these programs. Manorcare Health Services-West Allen is a part of the ProMedica Senior Care network, which focuses on combining clinical care with comfort and compassionate service. The facility accommodates 129 residents and offers various care services, including stroke care, pain management, cardiac care, wound care, hospice, memory care, oncology care, and chronic disease management. The nursing staff provides comprehensive care, focusing on nutrition, hydration, and mobility, particularly important for diabetic patients or those with frailer skin.

Residents at Manorcare Health Services-West Allen have access to a variety of amenities, including fitness programs and clubs and communities designed to enhance their social and physical well-being. The facility offers laundry and dry cleaning services, ensuring that residents' personal needs are met. In addition, residents and their families can participate in resident/family counseling sessions to help navigate the administrative aspects of care and to maintain open communication lines. Despite some positive feedback about individual staff members and rehabilitation support, reviews from residents and their families have highlighted polarized opinions regarding the quality of care and staff behavior. Complaints have included issues such as lack of attentiveness, unprofessionalism, and hygiene concerns, alongside positive remarks about genuine care from specific staff and responsive service for some needs. These mixed reviews point towards systemic challenges in maintaining consistent care standards and staff professionalism across the facility.

Costs at this community start at $1,295 and range up to $10,646. The average price in the community is $5,970, which is less than the average price in the area of $6,380. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.