Manorcare of Palos Heights West, located in Palos Heights, Illinois, is a comprehensive nursing home facility that provides a range of care services tailored to meet the diverse needs of its residents. The facility focuses primarily on skilled nursing and medical care, ensuring that residents receive continuous support and attention. Manorcare offers specialized care programs, including hospital-level rehabilitation therapies that cater to individuals recovering from surgeries or medical procedures. Residents who require regular dialysis or oncology care benefit from the facility’s partnerships and provisions to manage their ongoing medical needs on-site.
The care facility also addresses the needs of residents with orthopedic injuries through targeted therapy and rehabilitation programs aimed at restoring mobility and function. Palliative care is available for residents with advanced illnesses, providing comfort and support for both residents and their families. For those in need of temporary relief, the facility offers respite care solutions. Manorcare of Palos Heights West also incorporates fitness programs and clubs to promote an active lifestyle, encouraging community engagement among residents.
While the staff at Manorcare receive praise for their professionalism and dedication—particularly those like nurses Sean Kelly and Ashley Lewis, and therapists Kozi and Dagne—feedback indicates variability in care experiences. Some residents and their families commend the efficacy of the physical therapy services, while others have reported concerns about neglect, hygiene issues, and delayed responses in some areas of care. Administrative challenges, including billing errors and miscommunication, have also been noted. This varied feedback underscores the facility's strengths in providing attentive and rehabilitative care, while also highlighting areas for improvement in management and consistency of care delivery.
Costs at this community start at $1,101 and range up to $9,020. The average price in the community is $5,060, which is less than the average price in the area of $5,511. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
