Alliance Health at Marie Esther is a nursing home facility located in Marlborough, Massachusetts, certified by Medicare since February 18, 1994, and accommodates up to 36 residents. As part of the Alliance Health network, the facility offers skilled nursing and rehabilitation services, emphasizing compassionate and personalized care for both short-term recovery and long-term residents. Certified by both Medicare and Medicaid, Alliance Health at Marie Esther provides a range of medical and support services to cater to the various needs of its residents.
The care services at Alliance Health at Marie Esther include comprehensive medical support such as cardiac care, stroke care, and wound care management. Access to dental, vision, and hearing care is available to address the sensory and oral health needs of residents. The facility offers specialized therapy services, including occupational, physical, and speech therapy, to aid residents in improving their functional abilities and quality of life. Pain management, a critical component of overall wellness, is also provided, ensuring residents' comfort and care. Podiatry services are available to maintain foot health, which is crucial for mobility and overall physical health.
Residents can access amenities such as a barber/beauty salon for personal grooming and a vibrant community life with various clubs and communities to engage and connect with fellow residents. The facility offers essential services like laundry and dry cleaning to ensure a clean and comfortable living environment. Resident and family counseling is available to support emotional well-being and strengthen family connections. The facility maintains a Catholic affiliation, respecting and incorporating spiritual needs as part of comprehensive care.
Despite its range of services, reviews from family members of residents have noted issues concerning communication and responsiveness. Concerns were raised about inconsistent communication of medical information during staff shift changes, leading to delayed or inappropriate care. Reports indicate problems with reaching staff by phone and inadequate monitoring of patients' health conditions. While therapy services have been positively mentioned, there is dissatisfaction expressed about the overall quality of care, with families highlighting a need for improvement in staff attentiveness and communication. For a more accurate and current understanding of the facility's offerings and operations, direct contact or consultation with the establishment is recommended.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $12,395, which is more than the average price in the area of $7,705. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.