Marlborough Health and Rehabilitation, located in Marlborough, Connecticut, is a healthcare facility that provides a variety of care services primarily focused on nursing home care, with additional assisted-living support. The facility is certified by Medicare and Medicaid, and has been a participant since April 14, 1993, which ensures compliance with specific healthcare standards and regulations. It accommodates 78 residents and offers a comprehensive range of medical and support services to cater to various health needs. Notable services include comprehensive physical, occupational, and speech therapy programs, which support post-operative recovery and help residents achieve optimal levels of independence. The facility also focuses on specialized care such as stroke and cardiac care, wound care, and hospice services. Professional nurses are available to provide round-the-clock care and attention necessary for residents' comfort and recovery. Residents have access to amenities designed to enhance their quality of life, including a barber and beauty salon, laundry and dry cleaning services, and clubs and communities that foster social interaction and engagement. Furthermore, the inclusion of resident and family counseling services suggests a focus on ensuring holistic support to both residents and their families during their stay.
Transportation services are an integral part of the offerings at Marlborough Health and Rehabilitation, facilitating both medical and non-medical purposes. Complimentary transportation is available, designed to assist residents with attending medical appointments as needed and supporting their access to non-medical outings that contribute to their well-being.
Resident and family reviews of Marlborough Health and Rehabilitation reveal a varied perspective regarding the quality of care and staff performance at the facility. Many positive reviews emphasize the friendly and caring nature of the staff, specifically praising the rehabilitation departments and social services personnel. Several residents report notable improvements in their health due to the dedication of physical and occupational therapists. However, some reviews express concerns about medical care, nursing attention, and hygiene standards. Issues such as improper medication management and insufficient personal hygiene care are mentioned, with some reports of infections resulting from these concerns. Additionally, communication challenges and delays in addressing raised issues have been noted. Management has received critiques for perceived disorganization and creating a challenging work environment. While rehabilitative services receive strong praise, there are areas, particularly in long-term care and staff interactions, where improvements are recommended. Overall satisfaction varies significantly, seemingly influenced by individual circumstances and specific needs of the residents.
Costs at this community start at $4,200 and range up to $12,927. The average price in the community is $8,564, which is less than the average price in the area of $8,791. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.