Marlborough Hills Rehabilitation & Health Care Center, located in Marlborough, MA, provides a variety of care services primarily centered around skilled nursing, alongside additional offerings in assisted living. The facility supports residents with both short-term rehabilitation and long-term care needs. Specialized programs include physical therapy, occupational therapy, and speech therapy, designed to aid recovery from surgeries, illnesses, or injuries. With a certified status from Medicare and Medicaid, Marlborough Hills has been a Medicare participant since January 1, 1967. It offers a variety of health services including wound care, dialysis, hospice services, and memory care to its current occupant base of 181 individuals.
Complementing its health-related services, Marlborough Hills also provides amenities such as a barber/beauty salon and opportunities for residents to participate in clubs and community activities, aimed at enhancing social engagement. The facility offers both resident and family counseling services to support the well-being of its community. Despite the structured programs and amenities, resident and family reviews reflect significant challenges concerning care quality and staffing levels. Reports indicate issues such as neglect, unresponsiveness to needs, and resource inadequacies resulting in unfavorable living conditions. Specific concerns include substandard food leading to weight loss, and a lack of essential supplies and medical attention. Staffing shortages reportedly overburden the facility's staff, who, despite their efforts, struggle with maintaining cleanliness and sanitation standards. In addition, problems with administrative support and leadership have been highlighted as areas needing improvement. While certain aspects of the facility may occasionally receive positive remarks, the overall feedback points to systemic issues that require urgent attention to enhance the quality of care and operations at Marlborough Hills.
Costs at this community start at $2,355 and range up to $12,395. The average price in the community is $7,375, which is less than the average price in the area of $7,763. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.