Mary's Home Care, located in Everett, WA, is an assisted living facility that focuses on providing supportive care services to its residents. The facility is equipped to address a variety of health and lifestyle needs, offering specialized care systems to accommodate its diverse resident population. Among its offerings, Mary's Home Care provides on-site physical therapy, a separate memory care wing, diabetes care, and medication management services. These features ensure that residents have access to a comprehensive range of medical support tailored to their individual conditions.
The availability of on-site physical therapy at Mary's Home Care facilitates rehabilitation and ongoing physical health maintenance without the need for residents to travel elsewhere. The dedicated memory care wing provides a secure and structured environment for residents with Alzheimer's and other forms of dementia, ensuring they receive focused attention and specialized treatment. Diabetes care at the facility includes monitoring and managing blood sugar levels, dietary planning, and adherence to prescribed treatment plans. Additionally, medication management services assist residents in organizing and administering their prescriptions safely, reducing the risk of medication errors and ensuring adherence to the prescribed treatment regimens.
Transportation services at Mary's Home Care include complimentary transportation for residents, accommodating both medical and non-medical purposes. This service ensures that residents can access necessary medical appointments outside the facility, such as visits to Saint Louis University Hospital, as well as partake in social outings and errands, enhancing their quality of life and promoting independence.
Resident and family reviews indicate mixed feedback on the quality of care and staff interactions at Mary's Home Care. While many families commend the staff for their exceptional professionalism and compassion, which significantly helps during difficult times, others have experienced inconsistent interactions. Specific concerns raised include instances of rudeness from staff members and poor communication, particularly concerning sensitive end-of-life care situations. These issues have occasionally overshadowed the generally positive feedback, with some families expressing dissatisfaction over the resolution processes for grievances. Reports of a perceived intrusive chaplain presence and impolite pre-care interactions also contribute to the concerns, pointing to potential morale and employee turnover issues, possibly exacerbated by a recent strike reported by one reviewer. While the majority of the staff is praised for their dedication, consistency in the quality of care and grievance handling are noted as areas needing improvement.
Costs at this community start at $4,245 and range up to $4,245. The average price in the community is $4,245, which is less than the average price in the area of $5,559. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
