The Masonic Care Community of New York, located in Utica, NY, offers a comprehensive range of services designed to support older adults through various stages of aging. This facility mainly provides skilled nursing care, along with assisted living and independent living options, ensuring a continuum of care to meet individual resident needs. Recent enhancements focus on rehabilitation services and increased amenities, aiming to improve residents' quality of life. The community is situated on well-maintained grounds and fosters a vibrant environment where staff and residents engage in a strong community spirit.

The facility offers various care and medical support services to accommodate the diverse needs of its residents. Incontinence care is available, ensuring residents receive necessary assistance and attention to maintain their dignity. Ambulatory care is also provided to assist those who need help with mobility, ensuring safe and effective movement throughout the facility. Physical therapy services are available to help residents recover from injuries, surgeries, or manage chronic conditions. Respite care offers temporary relief to primary caregivers by accommodating short-term stays for residents. Speech therapy is available to help residents with communication disorders. The facility also offers support for managing arthritis through appropriate therapeutic interventions. A chapel is available, providing a space for spiritual reflection and services. Occupational therapy helps residents regain or enhance their ability to perform daily tasks. Diabetes care management is available to assist residents in controlling blood sugar levels and maintaining overall health, ensuring comprehensive support for those with this chronic condition.

Transportation services at the Masonic Care Community include complimentary transportation options for residents. These services are designed to support both medical and non-medical transportation needs. Residents can utilize this service for attending medical appointments or enjoying local outings to enhance their quality of life. This transportation option ensures accessibility to essential services and community involvement without additional cost.

Resident and family reviews reveal a mix of experiences at the facility, noting both strengths and areas for improvement. Positive feedback frequently highlights the dedication and compassionate nature of the staff, pointing out kindness, respect, and care. The facility's well-maintained grounds and ample free parking are appreciated, contributing to the overall positive environment. However, some reviews mention issues such as lapses in safety protocols, concerns about insufficient care during night shifts, missing personal items, and potential mishandling of cultural sensitivities. There are also reports of inattentive or dismissive staff behavior, which affect perceptions of care quality. Drug-related odors have been noted in some areas, adding to these concerns. These mixed reviews suggest that while there are strengths in community spirit and staff dedication, there are inconsistencies in care standards and staff behavior that need addressing.

Costs at this community start at $2,500 and range up to $8,745. The average price in the community is $5,622, which is less than the average price in the area of $6,548. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.