Masternick Memorial Health Care Center is located in New Middletown, Ohio. The facility provides both nursing home care and assisted living services to its residents. Certified by Medicare and Medicaid since July 2009, it supports 90 current occupants with a range of healthcare and support services. The center offers comprehensive care including wound care, cardiac care, podiatry, vision, dental, and hearing services. Additionally, rehabilitation services such as physical, occupational, and speech therapies are available. Language support is provided with staff fluent in languages such as German, Spanish, Chinese, Vietnamese, and French, ensuring effective communication with a diverse resident population. The facility also includes amenities such as a barber and beauty salon, a beauty shop, and laundry or dry cleaning services. Masternick Memorial Health Care Center also provides memory care for residents with cognitive challenges. For communal engagement, the center offers clubs and communities, and it supports resident and family counseling.
Masternick Memorial Health Care Center provides scheduled transportation services for both medical and non-medical purposes. This service is designed to assist residents in attending off-site medical appointments and fulfilling personal errands, contributing to their overall well-being and convenience. The transportation schedule is organized to align with residents’ healthcare needs and personal plans.
Resident and family reviews of Masternick Memorial Health Care Center present a mixed picture of the facility’s care quality and staff. Some individuals have positively noted the facility's cleanliness and the caring nature of its staff. However, there have been criticisms concerning understaffing, which reportedly affects service delivery. Concerns have been raised about the living conditions, including the size and privacy of the rooms, as well as the quality of meals provided, with some reports of unappetizing food leading to weight loss among residents. Social engagement activities appear to be lacking, as residents reportedly spend considerable amounts of time in wheelchairs in common areas without engaging activities. Furthermore, some interpersonal interactions, even at the administrative level, have been described as rude, which questions the five-star rating by Medicare against personal experiences.
Costs at this community start at $2,000 and range up to $5,510. The average price in the community is $3,755, which is less than the average price in the area of $4,444. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.