Matthews Memorial Health Care Center, located in Alexandria, Louisiana, is a nursing home facility that provides a range of care services designed to meet the diverse needs of its residents. The facility is equipped to handle various aspects of medical and rehabilitative care, including wound care, hospice services, and comprehensive therapy options such as occupational and physical therapy. Additionally, it offers specialized services in areas like podiatry, dental care, stroke care, and speech therapy. Staffing support includes 24-hour licensed practical nurses and pain management professionals. For resident convenience, the center also features amenities like a barber and beauty salon, laundry and dry cleaning services, and organizes transportation for medical needs. The facility is home to 86 current occupants and holds certifications from Medicare and Medicaid, having been a participant in the Medicare program since October 1, 2004. Resident and family counseling is also available.
Reviews of Matthews Memorial Health Care Center reveal varied opinions on the quality of care and management. While some families commend the staff's kindness and attentiveness, praising the general standard of care residents receive, others express dissatisfaction, particularly with the leadership and management practices. Concerns raised include issues of state regulation enforcement, reported management misconduct, and instances of staff substance abuse, which contribute to a perception of a challenging environment for both residents and employees. Allegations of neglect and a hazardous atmosphere further underscore these concerns, highlighting a need for management improvement to enhance the overall care experience. Despite the mixed feedback, certain members of the staff are recognized for their positive contributions to resident care.
Costs at this community start at $3,614 and range up to $5,171. The average price in the community is $5,171, which is more than the average price in the area of $4,592. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.