Medilodge of Sterling Heights, located in Sterling Heights, Michigan, is a skilled nursing facility providing a variety of care services, such as short-term rehabilitation, long-term care, and respite care. The facility specializes in caring for individuals recovering from surgeries, injuries, or illnesses, emphasizing a patient-centered approach aimed at tailoring care to meet the specific needs of each resident.
Medilodge of Sterling Heights offers an array of medical support and therapy services to its residents. Key services include 24-hour skilled and licensed nursing care, catering to patients requiring continuous medical attention. The multidisciplinary team offers physical therapy and occupational therapy as part of their rehabilitation programs, focusing on enhancing residents' functional abilities and improving recovery outcomes following hospitalization. Additionally, respite care is available for families needing temporary relief from caregiving duties. The facility is equipped to support residents in three languages—English, Spanish, and French—ensuring effective communication with residents and their families.
However, reviews highlight considerable concerns over the overall quality of care and the facility's operational management. Common issues reported include severe understaffing leading to neglected patient care such as delayed responses to call lights, and lack of assistance with grooming or feeding. Further, there are accounts of unsanitary conditions and inconsistent staff demeanor. While the therapy team receives praise, these positive aspects are overshadowed by reports of high employee turnover impacting care continuity. Theft of personal items and lapses in safety protocols, such as incomplete management of patients with bed sores, are notable areas of concern, suggesting a focus on improving management practices and staffing levels to better serve the residents' needs.
Costs at this community start at $990 and range up to $8,060. The average price in the community is $4,525, which is less than the average price in the area of $5,021. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
