Mercy - McAuley Center, located in Urbana, Ohio, provides a range of healthcare services primarily as a nursing home facility. It is part of the extensive Mercy Health network and has been certified by Medicare and Medicaid, participating since March 20, 1985. The facility accommodates 110 residents and offers care services that include diabetes care, wound care, hospice, and medication management and administration. It also provides rehabilitation programs, respite care, and outpatient rehabilitation in collaboration with Alton Memorial Hospital. Equipped with Care Innovations – Skynet Technology and an electronic Medication Administration Record, Mercy - McAuley Center aims to enhance care delivery through technological support. Additionally, residents have access to a barber/beauty salon and benefit from communication support in multiple languages, such as Spanish, Chinese, English, French, and German. The center extends resident and family counseling, underscoring its commitment to engaging with the residents' and families' emotional and psychological well-being.
Feedback from residents and their families about Mercy - McAuley Center presents a mixed picture. Positive remarks commend the facility's cleanliness, atmosphere, and the dedication of the staff to prioritize resident care while fostering a friendly environment. Conversely, some reviews express dissatisfaction with care standards, pointing to issues such as unpleasant interactions with staff, understaffing, and communication failures. Staffing levels and the approach to resident care have been highlighted as areas of concern, suggesting that oversight in these aspects might contribute to unmet care expectations for some families. Overall, the satisfaction level varies among residents and their relatives, reflecting divergent personal experiences and perceptions of the facility's operations and interactions with personnel. Despite the differing viewpoints, Mercy - McAuley Center continues to focus on delivering personalized and comprehensive care to its residents.
Costs at this community start at $6,692 and range up to $7,696. The average price in the community is $7,194, which is more than the average price in the area of $4,916. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.