Merrill Gardens at Green Valley Ranch is located in Henderson, Nevada, and provides a range of senior care services, including independent living, assisted living, and memory care. This community is designed to promote a vibrant lifestyle for its residents, offering a blend of care and amenities tailored to individual needs. The facility features a fitness center, swimming pool, and numerous social activities to enrich the daily lives of its residents. The community is focused on maintaining high standards of care and has been adapting to health and safety protocols in response to ongoing public health concerns. Efforts are continuously made to enhance resident engagement and provide a supportive living environment.
Merrill Gardens offers a wide array of care and medical support services. Clubs and communities are available to encourage social interaction among residents, while a barber/beauty salon on-site provides convenient grooming services. The facility offers fitness programs to promote physical well-being and a fitness center for resident use. Memory care services are designed to support residents with cognitive impairments, ensuring a safe and structured environment. Additional services include laundry and dry cleaning, incontinence care, and ambulatory care. For residents managing chronic health conditions, the facility offers diabetes care and medication management. The community recognizes various levels of care depending on the residents' needs, aiming to provide appropriate support and assistance.
Transportation services at Merrill Gardens cater to both medical and non-medical purposes. Complimentary transportation is available for residents, ensuring they can attend medical appointments, run errands, or participate in community outings. Additionally, transportation services at cost are offered for personalized needs or destinations beyond the complimentary service range. These transportation options are designed to help residents maintain their independence and access essential services outside the community.
The community receives mixed reviews regarding care quality and staff performance. Positive feedback often mentions the attentive and compassionate staff and highlights the facility's engaging community amenities and high-quality gourmet food, contributing to a resort-like living experience. Leadership figures like Gloria Hammond, Dawn Aragon, Neelam, and Valerie are praised for their commitment. However, challenges such as high staff turnover, increased fees, inadequate staffing levels, and management's responsiveness have been noted. Some concerns were voiced about unprofessional behavior and dissatisfaction with dining services, as well as issues like prolonged phone inoperability during the pandemic lockdown. Despite these concerns, many residents appreciate the supportive community environment and the friendships formed there, although consistency in care quality remains an area for improvement.
Costs at this community start at $2,813 and range up to $4,000. The average price in the community is $3,406, which is less than the average price in the area of $4,299. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
