Milestone Senior Living Rhinelander, located in Rhinelander, Wisconsin, offers assisted living and memory care services for older adults. The facility is structured to support residents who require varying degrees of assistance with daily activities, as well as those living with Alzheimer’s disease or other types of dementia. Assisted living care covers help with activities of daily living, such as full assistance with bathing, dressing, and toileting, and some physical assistance with eating. Residents in need of incontinence care, ambulatory support, or diabetes management can access these services within the community. Medication management is handled by staff to ensure proper administration and to closely monitor the health needs of residents. The memory care program provides a secured environment designed to support the unique needs of those experiencing cognitive decline, with specialized staff and structured programming aimed at safety and engagement.

Residents have access to a variety of amenities intended to support well-being and daily comfort. These include indoor and outdoor walking paths, secured community features for memory care safety, communal dining spaces, a barber and beauty salon, and activities such as yoga and chair yoga to promote physical activity and relaxation. Social and recreational opportunities are emphasized through clubs and community events, providing structure and regular engagement for residents. All programming and care are delivered in English.

Milestone Senior Living Rhinelander offers transportation services for both medical and non-medical purposes, available to residents at cost. This service is intended to facilitate access to medical appointments, personal errands, shopping, or participation in community activities outside the facility, supporting residents’ independence and flexibility.

Resident and family feedback indicates a range of experiences with the care provided at Milestone Senior Living Rhinelander. Some reviews highlight a welcoming environment, thoughtful staff, clean and comfortable accommodations, and a variety of engaging activities as positive aspects of the community. Families have mentioned responsive assistance and accommodations during critical times such as the Covid-19 pandemic, as well as helpful staff and special events that contribute to a sense of home for residents. However, other reviewers have raised concerns about chronic understaffing, inconsistent follow-through on care plans, communication challenges, and management changes. Reports of delayed medical communication, insufficient oversight, and unaddressed complaints have also been noted. The quality and consistency of care appear to vary significantly, with some families expressing satisfaction and others reporting troubling incidents affecting resident well-being.

Overall, Milestone Senior Living Rhinelander provides a wide array of care services and amenities for seniors requiring assisted living or memory care but faces challenges in maintaining consistent care quality and communication. Prospective residents and families are encouraged to review care protocols closely and to remain vigilant in monitoring the standard of care provided.

Costs at this community start at $4,250 and range up to $6,004. The average price in the community is $5,127, which is less than the average price in the area of $5,561. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.